1. Help
  2. Getting Started

Trouble logging in?

Start with double checking your email and password and refreshing your browser.

Here are some quick tips to try if you are having trouble logging in.

  1. Check your email address is correct and your account has been activated (click here for help activating your account). Then try logging in again directly via our website: https://my.notud.com
  2. Try resetting your password here: https://my.notud.com/forgot-password
  3. If you are still unable to log in, please check the time/date on your computer are correct and refresh the page on your browser.
  4. Try saving everything you have open, closing the browser you are in and restarting your device.